Home & Business IT Support
“Nothing connects properly.”
Troubleshooting for Wi-Fi, routers, printers, email and computer connections. Start with the symptoms; I’ll help identify whether the issue is the device, configuration or service provider.
“I need a new computer set up.”
Windows or Mac setup, applications, email, printer connections, data migration and backup configuration. We agree which files and applications are included.
“I need someone to look after our IT.”
A small number of monthly clients can book an agreed package of scheduled checks and support. Included tasks, hours, response times and additional-work rates are set out in writing.
Backups you can understand
Help choosing and configuring an appropriate backup method and checking that sample files can be restored. Backup services and storage subscriptions are quoted separately where required.
Support by appointment
Choose an onsite visit, a drop-off appointment or remote support where suitable. Remote access is used with your consent. Emergency response, 24/7 cover and unlimited support are not included.
Tell me what you need help with.
Include the equipment or system involved and what you would like to achieve. I’ll confirm the next step and availability.